Pūtahi Hauora
Defence Health HubRepairing trust after a breach
Repairing trust after a breach
00:07
would you like to know the single most
00:09
important factor according to the
00:10
research in having a happy relationship
00:14
i happened to find this out a little bit
00:16
by accident i um i had joined up uh with
00:20
audible the um for an audiobook mini a
00:23
few years ago now
00:24
many years ago now and i i had slightly
00:28
randomly selected one of john gottman's
00:30
book and
00:32
and it was about the science of the
00:34
science of relationship and the science
00:36
of trust now if i'd happened to see this
00:39
book in person i can guarantee that i
00:41
would not have finished it because in it
00:43
what he was doing is he was explaining a
00:45
lot of the mathematical very complex
00:48
mathematical theories behind the
00:49
research and how he got into this
00:51
and but i had had this book and i was
00:55
driving in a car was listening to it it
00:57
was the only thing i had available and i
00:59
was driving from auckland to ruapehu
01:00
which is about a five-hour drive and so
01:04
that way i managed to get half of the
01:06
book done on the way down and i got
01:08
almost the rest of it finished on the
01:10
way back and about
01:12
75 of the way through the book as i'm on
01:15
this you know deserted stretch of the
01:17
desert road
01:18
there's this little snippet where
01:20
gottman basically said so what we found
01:23
after all of our research in terms of
01:25
happiness
01:27
the biggest predictor of happiness in a
01:30
heterosexual relationship is a woman's
01:33
trust of her man
01:35
and it predicts not only her happiness
01:37
it also predicts his happiness
01:42
so the single most important predictor
01:44
of happiness in a heterosexual
01:46
relationship is a woman's trust of her
01:49
partner
01:51
and that predicts not only her happiness
01:53
it also predicts his happiness as well
01:58
so the single most important predictor
02:01
of happiness
02:03
is a woman's trust of her man and that
02:06
predicts her happiness as well as his
02:08
happiness
02:10
and
02:11
this has now been summarized in a meme
02:13
happy wife happy life
02:16
and
02:17
so if trust is so important what is it
02:19
that we actually mean by trust
02:22
and trust quite simply means that you
02:24
will make my interest as important as
02:27
your interests so you see when
02:29
stantecan's talking about the secure
02:30
functioning the definition there is
02:33
really all about trust
02:35
and so
02:36
the issue that we have in a relationship
02:39
if you want it to maintain longevity and
02:42
to work long term is that we need to
02:44
protect and maintain trust because trust
02:47
in a sense is the pillar on which safe
02:50
and secure relationships are built
02:52
so the most important thing that i would
02:55
say if i could give you you know one
02:57
really really important piece of advice
02:59
what i would say to you is whatever you
03:01
do don't [ __ ] up trust
03:04
if you're in a situation and you're
03:06
wondering is this going to create a
03:08
scenario where i'm going to have to sit
03:09
with this person that i love and um and
03:12
explain
03:13
that i made my interest or someone
03:15
else's interest more important than
03:17
their safety avoid those situations like
03:20
the plague and make better choices
03:23
having said that even with the best
03:25
efforts sometimes what's going to happen
03:27
is that you may do something that in
03:29
some way
03:30
let your partner down retrace their
03:31
trust um whether it's small or big and
03:35
so when that happens the key thing is
03:37
you want to repair fast and and um you
03:41
know as fast as possible and as deeply
03:43
as possible because there is a window
03:46
period
03:47
during the time when there is a trust
03:49
breach whether
03:50
that wound is going to be experienced
03:52
where if you can access the baby brain
03:54
pretty quickly then what you can do is
03:57
um you can ameliorate a lot of the the
04:00
damage and the the challenge that
04:01
happens in that space
04:03
so what do we do if there's been a
04:05
serious trust breach if there's been
04:07
violence in the relationship if there's
04:09
been an affair something like that has
04:11
happened so there's been a catastrophic
04:12
breach
04:13
in the relationship
04:15
now obviously there's no way that i can
04:17
cover all of all of the things that need
04:20
to be covered in this very short segment
04:22
but what i will will say is there are
04:24
three primary areas that you need to
04:26
target which are related to the three
04:29
brains that we're looking at
04:31
and the first and the most important one
04:33
is to take care of the baby brain and
04:35
the way that you do that is with gaze
04:39
touch with consent um so if there's been
04:41
an affair your partner may not want you
04:43
to touch but you're going to be as close
04:45
to them as as they're comfortable
04:47
letting you be but you're going to be
04:49
use gaze you're going to use tone you're
04:52
going to use a lot of gentleness and
04:53
you're going to reassure them that they
04:56
are your person that you're there that
04:58
they're not alone in that space because
05:01
what happens is when a trust breach
05:03
happens in a sense they've kind of lost
05:05
that safe person that image that they
05:07
had in their head of their of that safe
05:09
person so you want to reassure them
05:11
again that you're there that you care
05:13
about them and that you're present for
05:14
them
05:18
the second part of the brain that you're
05:20
trying to
05:22
manage is uh and respond to is the child
05:24
brain so this is the emotional brain and
05:27
so when uh trust is breached um it's
05:30
really common that we're gonna see anger
05:32
and often when we see anger anger's a
05:34
bit hard to um to connect to because
05:37
it's often a little bit like a shield
05:39
and so but what we need to do is we just
05:41
need to acknowledge that anger is there
05:44
but know that whenever
05:45
anger is there underneath there's going
05:47
to be either sadness or fear or both and
05:49
if there's been a trust breach both of
05:51
them will be there i feel sad because i
05:53
trusted you and i've lost that sense of
05:55
being able to trust you and i feel
05:57
afraid because now i don't know where
05:59
we're going i don't know what kind of
06:00
relationship we were because i thought
06:02
our relationship was this way and now
06:04
it's something different so there's
06:05
going to be lots of feelings lots of
06:07
emotions and stuff that are coming up
06:10
now your partner can't stop themselves
06:13
having emotion and the worst possible
06:15
thing that you can do and i speak from
06:16
experience here is to try and logic your
06:19
your
06:20
way uh your partner out of their
06:22
emotions to try and you know just think
06:24
about this rationally or to do to
06:26
justify or to defend or do any of that
06:28
stuff what you want to be doing is when
06:30
you're listening to a motion to
06:31
acknowledge that you have heard them and
06:33
make space for them to be there and
06:35
validate that they make sense that
06:37
uh that they feel like that and we're
06:39
going to teach you uh an exercise today
06:42
that you can do that's really going to
06:43
help with this with this
06:46
this process of validating and
06:47
empathizing with your partner's feelings
06:52
so one of the significant challenges
06:54
when our partner is having really big
06:57
powerful emotions is it's really easy
06:59
for that to trigger shame in us
07:00
particularly if it's as a result of
07:02
behavior that we've done and so when we
07:04
get into shame we often sort of want to
07:06
withdraw and move away from our partner
07:09
but actually if we can come into their
07:11
world and to sit with their feelings and
07:13
to acknowledge their pain and not try
07:15
and fix it or change it or favor it if
07:18
they did what we actually realize is
07:20
that we are really important to our
07:22
partner
07:23
and that the pain and the wound that
07:25
they're experiencing is because there's
07:27
a gap between how they want to be loved
07:29
and the way that they've experienced us
07:32
and that actually is a very powerful
07:34
antidote to shame because shame gives us
07:36
the message that we're a totally
07:37
worthless human being and that we've
07:39
hurt those people and that we're bad and
07:40
that pretty much no one's ever going to
07:42
love us
07:43
so even though it's hard when we feel
07:45
ashamed the invitation is just take a
07:47
deep breath
07:48
leave your world cross the bridge come
07:50
into your partner's world and sit with
07:52
their feelings even though it's
07:53
uncomfortable it's good for them and it
07:55
is the one thing that you can do for
07:57
them to show them love and to show them
07:59
care and to acknowledge their worth and
08:02
the validity of their experience
08:07
the final strategy is
08:10
about validating your partner's world by
08:13
telling them the truth and and giving
08:15
them the the whole truth so particularly
08:18
where there's been a trust breach uh
08:20
around um you know infidelity or
08:23
emotional affairs or stuff like that
08:26
one of the things that tends to happen
08:28
is that in order to to do something like
08:32
having an affair what you basically need
08:34
to do is you need to do a whole bunch of
08:35
lying
08:39
often we need to lie to ourselves are
08:40
they just friends oh it's just thing no
08:42
it's not significant i've got to work
08:44
late um
08:46
and so we're lying to ourselves and
08:47
we're lying to our partner and when our
08:49
partner discovers then
08:51
what's happening then suddenly there's
08:52
this big contrast between what they
08:55
thought was happening in the
08:56
relationship and what is actually
08:58
happening and basically what it does is
09:01
it undercuts their sense of reality and
09:04
so it's like well well i thought we had
09:06
a great relationship i thought
09:08
everything was fine i thought you were
09:09
just tired or you were you were
09:11
depressed i thought that i wasn't wasn't
09:12
attractive and that's why you didn't
09:14
want to have sex with me and so and now
09:16
i understand that you you've been
09:17
sleeping with five other women you know
09:19
all at the same time and you wouldn't
09:20
sleep with me
09:22
how do i make sense of that how do i how
09:24
do i put all of that stuff together in
09:25
my head
09:26
so that that process
09:29
is what we call kind of gaslighting
09:30
because it's kind of a distorted reality
09:33
and so one of the things that's really
09:35
important is that there is if there has
09:37
been a trust breach around particularly
09:39
around
09:40
fidelity
09:42
one of the things that's really
09:43
important is that that we tell our
09:45
partner the truth
09:47
and sometimes that can be really painful
09:48
and really difficult and what we don't
09:50
want to do is to be dribbling this truth
09:52
out a little bit a little bit a little
09:53
bit a little bit a little bit because
09:55
every time we do that it's like our
09:56
partner gets punched in the face with
09:58
with really bad news then they find out
10:00
something else and then they get punched
10:02
in the face again and then they find out
10:03
something else and they get punched in
10:04
the face again you know the original
10:06
betrayal was bad to continually do that
10:09
as a kind of torture and so we want to
10:11
stay away from doing that um to our
10:13
partner and so this can really be a case
10:16
where you know getting some professional
10:18
professional help um can really help you
10:21
know help you to to set that up and to
10:24
do that properly um in a way that even
10:27
though it's painful that um it sort of
10:30
sort things out
10:31
for your partner so that they can
10:33
start to to feel confident that they can
10:36
read you that they can learn about your
10:37
world and that you will trust them to
10:40
share vulnerable and personal
10:42
information
10:43
with them and the other thing that we're
10:45
also doing is that we're accepting that
10:47
our partner may feel really paranoid may
10:49
feel really anxious may feel really
10:50
insecure because that's basically um
10:53
behavior that has been triggered by what
10:55
it is that we've done
10:58
the same thing can happen where there's
10:59
been violence in the relationship where
11:01
we minimize i just did that because you
11:04
made me you did this kind of thing and
11:06
so that process is really a distortion
11:08
in a way that we're not taking
11:09
responsibility for our behavior and so
11:12
that really amplifies unsafety for our
11:14
partner and so it's really important in
11:16
the space that we learn how to tell a
11:18
partner you know the the truth about
11:21
what's happening to take responsibility
11:23
and and so that's a very important thing
11:25
now as i said that that reality shaping
11:29
thing is actually isn't the place we
11:30
start we start off with the baby brain
11:32
strategies and the child brain
11:34
strategies first just to acknowledge the
11:36
distress and the trauma that will tend
11:38
to happen in the first place and the
11:40
sorting out reality is the work that
11:41
tends to happen after that
11:44
so in the exercise that we're doing
11:46
today what we're going to do is we're
11:48
going to teach you a really useful tool
11:50
for if there has been a significant
11:52
touch trust breach it's a tool that you
11:54
can use to take responsibility for your
11:56
behavior to acknowledge your partner's
11:58
stress and to make um and to make
12:01
repairs
12:02
and so
12:03
my my hope and that longing for you as
12:05
you're going through this course is that
12:07
this is not the situation that you're in
12:09
this is not the um the scenario that's
12:12
brought you into that place but my
12:14
encouragement to you is that if you're
12:16
willing to show up to do the work and to
12:18
really care for and make
12:20
an amends with your partner by loving
12:22
them by caring for them and doing that
12:24
it is possible to repair the
12:26
relationship
12:28
but what it is that you're going to want
12:29
to focus on is restoring and building a
12:32
sense of trust and safety in the
12:33
relationship and to create a foundation
12:36
from which you can then start filling
12:38
the relationship bank account with all
12:40
of the juicy stuff that we've talked
12:41
about in this course
12:53
you
would you like to know the single most
00:09
important factor according to the
00:10
research in having a happy relationship
00:14
i happened to find this out a little bit
00:16
by accident i um i had joined up uh with
00:20
audible the um for an audiobook mini a
00:23
few years ago now
00:24
many years ago now and i i had slightly
00:28
randomly selected one of john gottman's
00:30
book and
00:32
and it was about the science of the
00:34
science of relationship and the science
00:36
of trust now if i'd happened to see this
00:39
book in person i can guarantee that i
00:41
would not have finished it because in it
00:43
what he was doing is he was explaining a
00:45
lot of the mathematical very complex
00:48
mathematical theories behind the
00:49
research and how he got into this
00:51
and but i had had this book and i was
00:55
driving in a car was listening to it it
00:57
was the only thing i had available and i
00:59
was driving from auckland to ruapehu
01:00
which is about a five-hour drive and so
01:04
that way i managed to get half of the
01:06
book done on the way down and i got
01:08
almost the rest of it finished on the
01:10
way back and about
01:12
75 of the way through the book as i'm on
01:15
this you know deserted stretch of the
01:17
desert road
01:18
there's this little snippet where
01:20
gottman basically said so what we found
01:23
after all of our research in terms of
01:25
happiness
01:27
the biggest predictor of happiness in a
01:30
heterosexual relationship is a woman's
01:33
trust of her man
01:35
and it predicts not only her happiness
01:37
it also predicts his happiness
01:42
so the single most important predictor
01:44
of happiness in a heterosexual
01:46
relationship is a woman's trust of her
01:49
partner
01:51
and that predicts not only her happiness
01:53
it also predicts his happiness as well
01:58
so the single most important predictor
02:01
of happiness
02:03
is a woman's trust of her man and that
02:06
predicts her happiness as well as his
02:08
happiness
02:10
and
02:11
this has now been summarized in a meme
02:13
happy wife happy life
02:16
and
02:17
so if trust is so important what is it
02:19
that we actually mean by trust
02:22
and trust quite simply means that you
02:24
will make my interest as important as
02:27
your interests so you see when
02:29
stantecan's talking about the secure
02:30
functioning the definition there is
02:33
really all about trust
02:35
and so
02:36
the issue that we have in a relationship
02:39
if you want it to maintain longevity and
02:42
to work long term is that we need to
02:44
protect and maintain trust because trust
02:47
in a sense is the pillar on which safe
02:50
and secure relationships are built
02:52
so the most important thing that i would
02:55
say if i could give you you know one
02:57
really really important piece of advice
02:59
what i would say to you is whatever you
03:01
do don't [ __ ] up trust
03:04
if you're in a situation and you're
03:06
wondering is this going to create a
03:08
scenario where i'm going to have to sit
03:09
with this person that i love and um and
03:12
explain
03:13
that i made my interest or someone
03:15
else's interest more important than
03:17
their safety avoid those situations like
03:20
the plague and make better choices
03:23
having said that even with the best
03:25
efforts sometimes what's going to happen
03:27
is that you may do something that in
03:29
some way
03:30
let your partner down retrace their
03:31
trust um whether it's small or big and
03:35
so when that happens the key thing is
03:37
you want to repair fast and and um you
03:41
know as fast as possible and as deeply
03:43
as possible because there is a window
03:46
period
03:47
during the time when there is a trust
03:49
breach whether
03:50
that wound is going to be experienced
03:52
where if you can access the baby brain
03:54
pretty quickly then what you can do is
03:57
um you can ameliorate a lot of the the
04:00
damage and the the challenge that
04:01
happens in that space
04:03
so what do we do if there's been a
04:05
serious trust breach if there's been
04:07
violence in the relationship if there's
04:09
been an affair something like that has
04:11
happened so there's been a catastrophic
04:12
breach
04:13
in the relationship
04:15
now obviously there's no way that i can
04:17
cover all of all of the things that need
04:20
to be covered in this very short segment
04:22
but what i will will say is there are
04:24
three primary areas that you need to
04:26
target which are related to the three
04:29
brains that we're looking at
04:31
and the first and the most important one
04:33
is to take care of the baby brain and
04:35
the way that you do that is with gaze
04:39
touch with consent um so if there's been
04:41
an affair your partner may not want you
04:43
to touch but you're going to be as close
04:45
to them as as they're comfortable
04:47
letting you be but you're going to be
04:49
use gaze you're going to use tone you're
04:52
going to use a lot of gentleness and
04:53
you're going to reassure them that they
04:56
are your person that you're there that
04:58
they're not alone in that space because
05:01
what happens is when a trust breach
05:03
happens in a sense they've kind of lost
05:05
that safe person that image that they
05:07
had in their head of their of that safe
05:09
person so you want to reassure them
05:11
again that you're there that you care
05:13
about them and that you're present for
05:14
them
05:18
the second part of the brain that you're
05:20
trying to
05:22
manage is uh and respond to is the child
05:24
brain so this is the emotional brain and
05:27
so when uh trust is breached um it's
05:30
really common that we're gonna see anger
05:32
and often when we see anger anger's a
05:34
bit hard to um to connect to because
05:37
it's often a little bit like a shield
05:39
and so but what we need to do is we just
05:41
need to acknowledge that anger is there
05:44
but know that whenever
05:45
anger is there underneath there's going
05:47
to be either sadness or fear or both and
05:49
if there's been a trust breach both of
05:51
them will be there i feel sad because i
05:53
trusted you and i've lost that sense of
05:55
being able to trust you and i feel
05:57
afraid because now i don't know where
05:59
we're going i don't know what kind of
06:00
relationship we were because i thought
06:02
our relationship was this way and now
06:04
it's something different so there's
06:05
going to be lots of feelings lots of
06:07
emotions and stuff that are coming up
06:10
now your partner can't stop themselves
06:13
having emotion and the worst possible
06:15
thing that you can do and i speak from
06:16
experience here is to try and logic your
06:19
your
06:20
way uh your partner out of their
06:22
emotions to try and you know just think
06:24
about this rationally or to do to
06:26
justify or to defend or do any of that
06:28
stuff what you want to be doing is when
06:30
you're listening to a motion to
06:31
acknowledge that you have heard them and
06:33
make space for them to be there and
06:35
validate that they make sense that
06:37
uh that they feel like that and we're
06:39
going to teach you uh an exercise today
06:42
that you can do that's really going to
06:43
help with this with this
06:46
this process of validating and
06:47
empathizing with your partner's feelings
06:52
so one of the significant challenges
06:54
when our partner is having really big
06:57
powerful emotions is it's really easy
06:59
for that to trigger shame in us
07:00
particularly if it's as a result of
07:02
behavior that we've done and so when we
07:04
get into shame we often sort of want to
07:06
withdraw and move away from our partner
07:09
but actually if we can come into their
07:11
world and to sit with their feelings and
07:13
to acknowledge their pain and not try
07:15
and fix it or change it or favor it if
07:18
they did what we actually realize is
07:20
that we are really important to our
07:22
partner
07:23
and that the pain and the wound that
07:25
they're experiencing is because there's
07:27
a gap between how they want to be loved
07:29
and the way that they've experienced us
07:32
and that actually is a very powerful
07:34
antidote to shame because shame gives us
07:36
the message that we're a totally
07:37
worthless human being and that we've
07:39
hurt those people and that we're bad and
07:40
that pretty much no one's ever going to
07:42
love us
07:43
so even though it's hard when we feel
07:45
ashamed the invitation is just take a
07:47
deep breath
07:48
leave your world cross the bridge come
07:50
into your partner's world and sit with
07:52
their feelings even though it's
07:53
uncomfortable it's good for them and it
07:55
is the one thing that you can do for
07:57
them to show them love and to show them
07:59
care and to acknowledge their worth and
08:02
the validity of their experience
08:07
the final strategy is
08:10
about validating your partner's world by
08:13
telling them the truth and and giving
08:15
them the the whole truth so particularly
08:18
where there's been a trust breach uh
08:20
around um you know infidelity or
08:23
emotional affairs or stuff like that
08:26
one of the things that tends to happen
08:28
is that in order to to do something like
08:32
having an affair what you basically need
08:34
to do is you need to do a whole bunch of
08:35
lying
08:39
often we need to lie to ourselves are
08:40
they just friends oh it's just thing no
08:42
it's not significant i've got to work
08:44
late um
08:46
and so we're lying to ourselves and
08:47
we're lying to our partner and when our
08:49
partner discovers then
08:51
what's happening then suddenly there's
08:52
this big contrast between what they
08:55
thought was happening in the
08:56
relationship and what is actually
08:58
happening and basically what it does is
09:01
it undercuts their sense of reality and
09:04
so it's like well well i thought we had
09:06
a great relationship i thought
09:08
everything was fine i thought you were
09:09
just tired or you were you were
09:11
depressed i thought that i wasn't wasn't
09:12
attractive and that's why you didn't
09:14
want to have sex with me and so and now
09:16
i understand that you you've been
09:17
sleeping with five other women you know
09:19
all at the same time and you wouldn't
09:20
sleep with me
09:22
how do i make sense of that how do i how
09:24
do i put all of that stuff together in
09:25
my head
09:26
so that that process
09:29
is what we call kind of gaslighting
09:30
because it's kind of a distorted reality
09:33
and so one of the things that's really
09:35
important is that there is if there has
09:37
been a trust breach around particularly
09:39
around
09:40
fidelity
09:42
one of the things that's really
09:43
important is that that we tell our
09:45
partner the truth
09:47
and sometimes that can be really painful
09:48
and really difficult and what we don't
09:50
want to do is to be dribbling this truth
09:52
out a little bit a little bit a little
09:53
bit a little bit a little bit because
09:55
every time we do that it's like our
09:56
partner gets punched in the face with
09:58
with really bad news then they find out
10:00
something else and then they get punched
10:02
in the face again and then they find out
10:03
something else and they get punched in
10:04
the face again you know the original
10:06
betrayal was bad to continually do that
10:09
as a kind of torture and so we want to
10:11
stay away from doing that um to our
10:13
partner and so this can really be a case
10:16
where you know getting some professional
10:18
professional help um can really help you
10:21
know help you to to set that up and to
10:24
do that properly um in a way that even
10:27
though it's painful that um it sort of
10:30
sort things out
10:31
for your partner so that they can
10:33
start to to feel confident that they can
10:36
read you that they can learn about your
10:37
world and that you will trust them to
10:40
share vulnerable and personal
10:42
information
10:43
with them and the other thing that we're
10:45
also doing is that we're accepting that
10:47
our partner may feel really paranoid may
10:49
feel really anxious may feel really
10:50
insecure because that's basically um
10:53
behavior that has been triggered by what
10:55
it is that we've done
10:58
the same thing can happen where there's
10:59
been violence in the relationship where
11:01
we minimize i just did that because you
11:04
made me you did this kind of thing and
11:06
so that process is really a distortion
11:08
in a way that we're not taking
11:09
responsibility for our behavior and so
11:12
that really amplifies unsafety for our
11:14
partner and so it's really important in
11:16
the space that we learn how to tell a
11:18
partner you know the the truth about
11:21
what's happening to take responsibility
11:23
and and so that's a very important thing
11:25
now as i said that that reality shaping
11:29
thing is actually isn't the place we
11:30
start we start off with the baby brain
11:32
strategies and the child brain
11:34
strategies first just to acknowledge the
11:36
distress and the trauma that will tend
11:38
to happen in the first place and the
11:40
sorting out reality is the work that
11:41
tends to happen after that
11:44
so in the exercise that we're doing
11:46
today what we're going to do is we're
11:48
going to teach you a really useful tool
11:50
for if there has been a significant
11:52
touch trust breach it's a tool that you
11:54
can use to take responsibility for your
11:56
behavior to acknowledge your partner's
11:58
stress and to make um and to make
12:01
repairs
12:02
and so
12:03
my my hope and that longing for you as
12:05
you're going through this course is that
12:07
this is not the situation that you're in
12:09
this is not the um the scenario that's
12:12
brought you into that place but my
12:14
encouragement to you is that if you're
12:16
willing to show up to do the work and to
12:18
really care for and make
12:20
an amends with your partner by loving
12:22
them by caring for them and doing that
12:24
it is possible to repair the
12:26
relationship
12:28
but what it is that you're going to want
12:29
to focus on is restoring and building a
12:32
sense of trust and safety in the
12:33
relationship and to create a foundation
12:36
from which you can then start filling
12:38
the relationship bank account with all
12:40
of the juicy stuff that we've talked
12:41
about in this course
12:53
you