NZDF Social Work Services are here to support our NZDF community. Military Social Work provides support and intervention to military personnel, civilians and their whānau/families.
How a social worker can help you
the role of a social worker is quite
broad so we support people across a
whole range of different issues and
basically it's anything that impacts on
the quality of their life we focus in on
the psychological and emotional
effects on people whether that be their
work stress whether that be in their
families and whanau if it's having an
impact on you or if you've got something
going on you're just not sure about it
then that might be when you'd like to
come and have a talk with a social
worker just so we can navigate what's
so we work with service personnel so
anyone that's currently in the military
um rfot we can work with their families
in pano however we don't work with
children under 18.
we also work with defence force
personnel who are on deployment
um so people are able to come up and see
us here at nco just drop in in person or
over the phone or and lock down we learn
how to use zoom we will connect with
whoever wants to come and see us
whether that's in the office
whether that's in their home then we
start to have that conversation about
what the role of a social worker is
rights to confidentiality
and consent because engaging with a
social worker is voluntary so it's your
choice whether you actually want to
engage with us or not
so just really asking them who they are
and talking about their fun now
what's going on for them you know where
they come from what their role is in the
and then we would talk about consent we
talk about confidentiality everyone that
comes to see the social workers um
confidentiality is something that's
really important so essentially whatever
is said in the room stays in the room
sometimes people are
are we a bit nervous about the
confidentiality and a bit nervous about
coming and stepping forward so that's
why we discussed that in the first
we're connected to the social work
registration board and we're also
connected to the aotearoa new zealand
association of social workers so that
kind of our professional bodies that
quality check our work you know so you
can be assured that you're coming to see
a professional and that if you're not
happy with the support that you've been
given there is avenues for you to be
able to make a complaint
What is Social Work?
Social work is all about helping people develop strategies that work for them to overcome challenges or problems. Social work also identifies what social issues are occurring at a community or population level and develops strategies to prevent or reduce the causes of these issues. Social workers are experienced at early detection of issues and building programmes or interventions that target prevention of social harm.
Who do we help?
Social Workers meet with defence individuals (military and civilian), their spouse and families.
What can we help with?
Support and advocacy
Assisting you and your whānau/family with personal goals including parenting, communication skills, & relationships
Budgeting information or support
Alcohol and Drug Issues | Anxiety, Self-Esteem and Confidence | Gambling or Addiction | Mental Health | Sexuality/Gender Identity
Family/Whānau support during crises including grief, loss & family violence
Service changes or challenges like posting or relocation concerns, housing issues, deployment, career or work concerns
How can I get in touch with a social worker?
You can contact the Social Worker directly by phone or dropping into their office:
Who else can refer you to the Social Work Service?
Referrals can also be made by other health professionals for example:
Anyone in the Wellness Team – such as Chaplains/Recovery Coordinators, NZDF Nurses, NZDF Organisational Psychologists.
Your commander or manager may also refer you to a Social Worker.
External agencies that have engaged with NZDF personnel and believe that support can best be provided by an NZDF Social Worker.
Is it confidential?
Social workers are Registered Health Professionals and abide by strict confidentality protocols. In some situations the social worker may be working alongside other Health Professionals such as Medical Officers, Nurses, Psychologists and Medics, providing confidential support.