Veterans' Affairs NZ - How does Veterans' Affairs make their decisions?
Veterans' Affairs NZ - How does Veterans' Affairs make their decisions?
00:03
at Veterans' Affairs we make decisions about your support based on the information you give us
00:08
about your condition and your service it's great if you give us as much information as
00:12
possible so we can make a decision including what you did during your service sometimes we
00:17
may need to check the information you provide with health professionals or other agencies
00:21
there are a number of ways we can connect an injury or illness to your qualified service
00:25
for example we can use the statements of principles to establish a causal link between your
00:30
claim condition and your qualifying service in other words the statements of principles help us
00:35
to figure out if certain conditions can be linked to specific circumstances of qualifying service
00:41
one of the other ways is if your injury occurred during a qualifying operation
00:45
or if a condition was aggravated by serving in a qualifying operation if you believe your service
00:51
has caused or contributed to an injury or illness contact us or visit our website to test your
00:57
eligibility for support you can use the tool on our website to check if your service is covered