Veterans' Affairs NZ - What's your code of rights?

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the code of veterans and other people's rights is your code and entitles you to
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the best and fairest service possible by the code we promise to treat you with dignity and respect
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take into account that you may be under physical, emotional, social or financial strain we'll treat
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you fairly and equally in all dealings with us regardless of rank or operational experience
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and to listen to and consider your views we respect your culture values and beliefs
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we welcome the presence of a nominated support person or persons help you through our journey
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together we'll communicate with you openly honestly and in a timely manner and supports you
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by providing information and a form you can access including interpretation services if required
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we'll provide you with full and correct information about your claim, entitlements, support services,
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obligations and responsibilities and about how best to access our services and finally
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we'll respect your privacy and if you think our service falls short of the
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standards outlined in the code you can ask for a review or logic complaint to resolve the issue
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it's only fair that after you serve your country you get served fairly